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WPC-Deck

Frequently Asked Questions

Here, you can find answers to frequently asked questions about our products, partnerships and services.

Are you a manufacturer or a trading company?

We are a professional WPC manufacturer with our own factory established in 2016. Our production facility covers approximately 30,000㎡ and operates 40 independent production lines, ensuring stable quality, scalable production, and reliable long-term supply for international customers.

What products do you manufacture?

We specialize in outdoor Wood Plastic Composite products, including: WPC Decking (Solid & Hollow, Co-extrusion & Traditional); WPC Wall Cladding; WPC Fencing Systems; Matching profiles, trims, and accessories. We provide integrated WPC systems rather than single products, supporting distributors, brands, and project contractors.

Which markets do you mainly export to?

Our main markets include Europe, the United States, Canada, Mexico, Australia, and New Zealand. Our products are designed to meet international standards and are widely used in residential, commercial, and public outdoor projects.

What is your MOQ?

Our standard MOQ: Decking & Wall Cladding: 100 m²; Fencing: 50 sets. For standard colors and profiles, MOQ is flexible depending on order combinations.

What is your production lead time?

Standard lead time is approximately 15 days for regular orders. Lead time may vary depending on order quantity, customization requirements, and production schedule. One of our key strengths is stable lead time control, which is very important for distributors and project contractors.

Do you offer OEM / ODM services?

Yes, we support: Custom profiles; Custom colors; Surface finishes (sanded, brushed, embossed, co-extrusion); Private label packaging; Logo printing; New mold development. We regularly work with distributors, brand owners, and private label customers.

How long do WPC products last? What is the warranty?

Our WPC products are designed for long-term outdoor use: Traditional WPC: Residential use about 7 years, Commercial use about 4–5 years; Co-extrusion WPC: Residential use up to 15 years. We provide up to 15 years of warranty depending on product type and application environment.

Will the color fade over time?

All WPC products will experience slight color fading in the early stage of outdoor exposure, which is normal for composite materials. After the initial stabilization period, the color remains stable for many years. Our co-extrusion products offer significantly improved UV resistance and color stability.

How do you ensure product quality?

We implement quality control throughout the entire production process: Raw material testing, production process control, in-house laboratory testing, final inspection before shipment. We are certified with ISO, CE, FSC and can provide SGS test reports and third-party testing if required.

Do you provide samples?

Yes, we provide samples for quality evaluation and market testing. Sample types, size, and delivery time can be arranged based on your requirements.

Do you provide installation support?

Yes. We provide installation guides, technical recommendations, and system suggestions for decking, fencing, and wall cladding projects.

Who are your typical customers?

Our main customers include: Building material distributors, outdoor product wholesalers, brand owners, project contractors, importers and trading companies. Most of our customers work with us on a long-term cooperation basis rather than one-time purchases.

What are the main reasons customers choose Macro Tech?

Customers choose us mainly for: Stable quality, reliable delivery time, long-term cooperation support, strong production capacity, experience in international markets, OEM / Private label support.

Are WPC products environmentally friendly?

Yes. WPC is made from recycled wood fiber and plastic, and it is 100% recyclable. It requires less maintenance than traditional wood and helps reduce deforestation, making it an environmentally responsible choice for outdoor construction.

Looking For Reliable Supplier For Your Next Project?

Samples ship within 3 business days. Wholesale pricing available from 300㎡. Full certification documentation provided for project compliance.
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